Breakdowns & Repairs
Look For The Tick!
At TCA Cooling & Heating we are ARC Authorised! Know that you are putting your trust in a professional, qualified, insured and licensed company!
Air-Conditioning Has Become A Necessity!
Living comfortably has never been more important! In Goulburn we get the best of both worlds, from temperatures reaching right down to -15 degrees in Winter and 46 degrees in Summer, we are always just wanting that quick cooling / heating fix to live comfortably!
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Professional Problem Finding & Quality Repair Work!
Our service and repair technicians are trained, experienced and professional! We believe in finding the best economical solution to any heating / cooling issue whilst adhering to the current industry guidelines.
We Are The Authorised Service Agents Of:
Troubleshooting Options
Wall Mount Split Systems:
- Try resetting the power to your unit. Head out to your switchboard and turn the switch off to the air-conditioner (usually labelled “A/C or Aircon”). After about 1 minute flick the switch back on and turn on the system. If this does not work contact your nearest service agent.
- Double check that you have the controller set to cooling (snowflake) or heating (sun) – it is easy to get these symbols on the remote confused!
- Check that you have the fan onto a medium to high setting.
- Check the temperature you have your system set to. For cooling, it is best to set the controller anywhere between 20-23 degrees. For heating it is best to set the controller between 20-24 degrees.
- Clean the filters in the system.
- Try resetting the power to your unit. Head out to your switchboard and turn the switch off to the air-conditioner (usually labelled “A/C or Aircon”). After about 1 minute flick the switch back on and turn on the system.
- If you have had no luck with the above options contact your nearest service agent.
- Try resetting the power to your unit. Head out to your switchboard and turn the switch off to the air-conditioner (usually labelled “A/C or Aircon”). After about 1 minute flick the switch back on and turn on the system. If this does not clear the fault code it is recommended to contact your nearest service agent.
Ducted Reverse Cycle Systems:
- Try resetting the power to your unit. Head out to your switchboard and turn the switch off to the air-conditioner (usually labelled “A/C or Aircon”). After about 1 minute flick the switch back on and turn on the system. If this does not work contact your nearest service agent.
- Double check that you have the controller set to cooling (snowflake) or heating (sun) – it is easy to get these symbols on the remote confused!
- Check that you have the fan onto a medium to high setting.
- Check the temperature you have the system on. For cooling it is best to set the controller anywhere between 20-23 degrees. For heating it is best to set the controller between 20-24 degrees.
- Clean the return air filters.
- Try resetting the power to your unit. Head out to your switchboard and turn the switch off to the air-conditioner (usually labelled “A/C or Aircon”). After about 1 minute flick the switch back on and turn on the system.
- If you have tried all of the above and have had no luck, contact your nearest service agent.
- Try resetting the power to your unit. Head out to your switchboard and turn the switch off to the air-conditioner (usually labelled “A/C or Aircon”). After about 1 minute flick the switch back on and turn on the system. If this does not clear the fault code it is recommended to contact your nearest service agent.
Evaporative Cooling Systems:
Try resetting the power to your unit, you can do this 2 ways:
1. Head up into the roof space and locate the power point where your evaporative cooler is plugged into. Turn the power point off and unplug the cooler. After about 1 minute plug the cooler back into the power point and turn the power point on. Try turn on the cooler from inside as usual.
2. Head out to your switchboard and turn the main power switch off to your house, wait 1 minute then switch it back on and turn on the cooler as usual.
3. If you have no luck with the above options contact your nearest service agent.
- Make sure your windows are open in every room where there is an outlet in and make sure that your doors are open. The cooler may struggle to operate if there is not enough windows and doors open.
- Bump the fan speed up to high.
- If it is an extremely hot or humid day you may find that the cooler is struggling to make the home cool, this is completely normal! Many if not all air-conditioners will struggle during extreme temperatures.
- Contact your nearest service agent if you have no luck with the above.
Try resetting the power to your unit, you can do this 2 ways:
1. Head up into the roof space and locate the power point where your evaporative cooler is plugged into. Turn the power point off and unplug the cooler. After about 1 minute plug the cooler back into the power point and turn the power point on. Try turning on the cooler from inside as usual.
2. Head out to your switchboard and turn the main power switch off to your house, wait 1 minute then switch it back on and turn on the cooler as usual.
Contact your nearest service agent if the above options do not work.
Gas Ducted Heating Systems:
Try resetting the power to your unit, you can do this 2 ways:
1. Head to where your gas ducted heating system is located (usually in the roof, underfloor or at the side of the house) and turn off the power point which the unit is plugged into. After about 1 minute turn it back on and turn the system on as usual.
2. Head out to your switchboard and turn the main power switch off to your house, wait 1 minute then switch it back on and turn on the heater as usual.
If the above options do not work contact your nearest service agent.
- Clean your return air filter(s).
- Make sure you have the controller set to heating and the temperature set between 20-23 degrees.
- Make sure the fan speed is set to high.
- If you are able to, check that all ducts are attached securely and in good condition. It is common for a duct to come off here and there as well as for pests and rodents to cause damage to the ducts.
- If you have no luck with the above options contact your nearest service agent.
Try resetting the power to your unit, you can do this 2 ways:
- Head to where your gas ducted heating system is located (usually in the roof, underfloor or at the side of the house) and turn off the power point which the unit is plugged into. After about 1 minute turn it back on and turn the system on as usual.
2. Head out to your switchboard and turn the main power switch off to your house, wait 1 minute then switch it back on and turn on the heater as usual.
If the above options do not work contact your nearest service agent to rectify.
